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Corrections, questions and anything we have got wrong. We read everything that comes in.
The most useful message you can send us is a correction. This site publishes money and visa figures, those figures move, and the authorities that issue them do not tell us when they change. Readers catch things. When you do, we want to hear it.
A correction is easiest to act on when it names the page, quotes the figure or sentence as it currently reads, and points at the official source that says otherwise. If you do not have the source to hand, send it anyway. Knowing that something looks wrong is worth more than nothing, and we will do the reading.
When we correct a figure that matters, we do not quietly swap the number. We say what it was, what it is now, and when it changed, because somebody may have already acted on the old one. That practice is set out in our editorial policy.
Tell us where a guide is unclear, where a step is missing, or where our explanation of a process does not match what actually happened to you. Reports from people who have just been through an application are the single best input this site gets, and they are why pages like how student visa processes work and proof of funds say what they say.
Press and research enquiries are welcome. So are questions about our funding, our independence, or how a particular page was sourced. We would rather answer those than not.
We cannot advise on your individual case. We are not immigration advisers, lawyers or financial advisers, we are not licensed to act as any of them, and we will not tell you whether your application will succeed, whether your funds are sufficient, or what to write on a form. That is not modesty, it is the line between explaining a process and giving advice we are not qualified to give. Our disclaimer sets it out.
We also cannot introduce you to a university, forward an application, or recommend an agent. We take no payment from any institution or recruiter, so we have no one to refer you to and nothing to gain from referring you. That is the point of the site, and it is explained in how education agents earn and on our disclosure page.
If you need advice on your own case, go to the authority that will decide it, or to a regulated adviser in the country you are applying to. We will always point you at the official source rather than stand in front of it.
A person reads it. We aim to reply to anything that needs a reply, and we prioritise corrections over everything else, because a wrong figure left standing does harm every day it stays up.
If your message leads to a change on the site, the change is what you should look for rather than a reply: we would rather spend the time fixing the page. If you want to see what we have already worked through before writing, the no-agent roadmap and the student tools index cover most of it.
We do not add anyone to a mailing list, we do not pass your details to anyone, and we do not sell them. See the privacy policy for what we hold and for how long.
GPA & exam calculators, budget tools and study-abroad guides, straight from your home screen. No app store needed.